How to buy — a step-by-step guide
A detailed guide from finding an item to receiving and rating it. Tips at every step + common mistakes.
Step 1
Find an item
- Use search or the catalog
- Filter by seller rating ⭐ 4+
- Compare prices — the lowest is usually not the best choice
- Read buyer reviews
Attention
Suspiciously low price + 0 reviews = fraud risk
Step 2
Add to cart
- You can buy several units of the same listing
- The cart is saved across sessions for logged-in users
- Check the description and custom fields (e.g. region for Steam)
Attention
For guests the cart is in localStorage — clear cookies and you lose it
Step 3
Pay
- SBP — instant, no fee, any Russian bank
- Card — Visa/MC/Mir, 3D Secure required
- Crypto USDT — even a -20 RUB discount
- Telegram Stars — for those who have them
Attention
10-minute timer — once it expires the reservation is released
Step 4
Get the data
- ⚡ Auto-delivery: credentials appear instantly on the order page
- ✉ Manual: the seller sends the data to chat within <SLA, usually 30 minutes>
- Save the credentials — they are shown only once
- The "Copy all" button is handy
Attention
Do not change Steam Guard / 2FA in the first 7 days — it may break
Step 5
Rate your order
- A 5-star rating is required (it helps the algorithm)
- A text review is optional, but gives +21 RUB cashback
- Be honest — it affects the seller reputation
Attention
A review cannot be edited after publishing — write it carefully
Step 6
If something goes wrong
- A 7-day window to open a dispute
- First message the seller in chat
- If there is no reply for 12+ hours — open a dispute
- Attach screenshots / video / chat history
- A decision from the Flameix team in 24-48 hours
Attention
Do not open a dispute right away — talk to the seller first
Ready to buy?
Find the item you need and put this guide into practice.
